Terms of Lawn Mowing Service

If you would like to skip a mowing service, our office will need to be notified by 1 pm, two business days before your scheduled service day. If your regular service day is Monday or Tuesday we must be notified by 1 pm on Friday.

And if the service is skipped we will have to charge the full lawn mowing price in order to save you a spot on our schedule it’s just that once our route is booked up on a crew we don’t take on new clients so we have to turn down new clients in order to save you a spot on our schedule this is due to the limited availability on our crew’s schedule and the high demand we have for new service.

Failure to Agree will result in cancellation of your mowing service.

If you cancel or skip service on your scheduled lawn mowing day or the crew is told not to mow the lawn, we will charge your card on file the full lawn mowing price due to the drive time the crew spent to drive to your lawn and to reserve you a spot on our schedule.

Failure to agree will result in cancellation of your mowing service.

Weekly and Bi weekly clients must agree to sign up for a 6 mow minimum. Cancellation prior to the 6th mowing will result in a 40 dollar fee charged to the card on file.

After the 6th mowing you may cancel service at any time.

If the lawn is 4 inches or taller for Bermuda and Zoysia grass and for any other lawn type if it is 6 inches or taller when our crew arrives to mow your lawn, we will charge double or more depending on the height of the grass.

Really tall grass 6 inches or taller for bermuda and zoysia grasss and for any other lawn type if it is 9 inches or taller for those lawns they will be considered really overgrown and they would need to be charged at an hourly rate due to too much time being spent at the property to mow the lawn.

if the edging on the sidewalks or driveway has never been done to the property or it is more than 2 inches over the sidewalk or driveway line we will have to charge the lawn mowing at an hourly rate since it takes a lot of time to get the edging back to the sidewalk or driveway line.

We ask that all your pets be kept indoors and all gates unlocked on your mow day. Our crews are very careful about closing gates before they leave, but we do not guarantee that a pet will not escape from the yard, therefore, you are accepting our service with this provision. Lawn Care Solutions is not responsible for lost or injured pets.

And if there is any pet waste on the lawn it needs to be cleaned up before the crew gets there you can clean up a day before or we will not be able to service the part of the lawn with pet waste on it and if pet waste does get on our equipment we will charge a fee for the time it took us to clean it off since we can’t bring pet waste to another clients lawn or driveway.

Also if there is any pet food or water left in a bowl it needs to be removed from the porch or driveway or where ever it is at by the homeowner before the crew arrives to mow your lawn since the blowers might knock it down and the food and water will spill out  while blowing those areas.

Our Crews Work from 7:00 AM To 7:00 PM Monday through Friday, we use the weekends as makeup days in the event of rain outs. We are not able to service properties outside of those hours to remain in compliance with the City of Austin, Buda and Kyle noise ordinance. We can not guarantee a specific time that we will mow your lawn each week due to our schedule changing often with new clients.

We can bag the grass clippings on your lawn but this is a separate service.

We charge 7 dollars per brown recyclable bag that is bagged with grass clippings.

The price is determined off the time it will take us to bag the grass clippings off the lawn and the price of the recyclable bag.

And we will put the grass clippings in brown recyclable bags and leave them on the front curb for the city to dispose of.

For clients who are either on the weekly or bi-weekly lawn mowing service, we mow at 2.5 inches to 3 inches depending on the grass type.

We do not mow shorter for clients who are on the bi-weekly lawn mowing service since there will be too much excess grass left on the lawn and uneven cuts.

If you would like us to mow your lawn shorter, you will need to switch over to the weekly lawn mowing service and the shortest we would mow for clients who switch over from the bi-weekly lawn mowing service to the weekly lawn mowing service is 2 inches to 2.5 inches depending on grass type.

And for clients who are already on the weekly lawn mowing service the shortest we can mow your lawn is 2 inches to 2.5 inches depending on the grass type.

During the winter time we maintain a minimum of a bi-weekly mowing scheduled. If your lawn does not grow during that time you can cancel you’re service or pause your service until the next year so we can save you a spot on our schedule.

If the crew shows up to mow your property and there are too many leaves on the lawn for the lawn to be mowed. You would first need to get a leaf removal done at you’re property and then we can mow your lawn otherwise we cannot mow your lawn due to the lawn being un-mowable.

We mow in light rain unless it is a continuous downpour. We will pick up the schedule where we left off when the rain lets up, provided that your lawn is not overly saturated. We will utilize Saturday and possibly Sunday’s in order to complete the week’s schedule if necessary.

We are a licensed and insured company so if any damage occurs to your property it will be taken care of. Depending on the extent of damage we may pay to have the damage repaired or file an insurance claim.

We trim around trampolines, playhouses, and lawn furniture. We do not move large items and appreciate you defining a border around objects to prevent any accidents. Items must be picked up from your yard on your mow day. Items may include: toys, dog bones, seasonal lawn decor, larger rocks, and hoses. These items are hazardous if hit by the mower blades and can result in serious damage to your property and our equipment, or serious injury to our crew or others.

All wiring must be protected or underground, for example A/C unit wiring, landscape lighting, electrical devices, phone and cable lines and PVC pipes, etc. We will not be responsible for damage to exposed sprinkler heads and lines, plastic landscape lighting, dog fence lines, and other items that might touch the mower blades or wheel. These items should be removed from the lawn on the day of service by the homeowner.

You should protect your plants and trees with defined borders. since line trimmers or weed-eaters rotate very fast . This can cause marks on trees, fence, posts and many other items. Our crews will work carefully to prevent any damages from occurring, but It is the homeowner’s responsibility to place a defined and protective border to prevent any damage from occurring.

Clients who sign up for recurring Lawn mowing service or our additional services with Lawn Care Solutions will be subject to our terms of service no exceptions.