We offer every week and every two weeks lawn mowing service. Our lawn mowing services include mowing the front and back lawn. Line trimming around the house, fence and the obstacles on the lawn with a string trimmer, sidewalk and driveway edging and blowing off the front porch, back porch, and front driveway and the sidewalk.
Here is what is not included in the regular lawn mowing service
Trimming hedges and shrubs spreading mulch in the flower beds and Pulling weeds out of the flower beds rock beds or rock pathways or tree rings blowing out leaves out of the flower beds or rock beds and rock pathways and blowing out leaves out rock bed’s for air conditioning units those are additional services that can be bought at our hourly rate of 130 per hour for a 2 man crew with a 1 hour minimum plus the price of the mulch if you wanted to add mulch to the flower beds.
If the crew is told to do one of those services and it only takes 10-20 minutes we will automatically charge the card on file $130 since that is our minimum to do those services since we have to push out other clients on the schedule since we only work so many hours a day and there is a possibility a client would cancel their service if we have to push out their service.
Bagging the grass clippings of the lawn this is an additional service which we charge at 7 dollars per brown bag that we fill with grass clippings and we leave by the curb for the city to dispose off we don’t haul off the clippings with us.
Also we don’t use a line trimmer to weed eat the grass growing around the driveway seams or the cracks in the sidewalk or road due to rocks flying up and hitting or breaking something which causes a liability issue.
How and when will I be billed?
We will charge your Credit or Debit card on File. We charge the card After your lawn has been mowed on your scheduled lawn mowing day. And a receipt will automatically be sent to the email we have on file with your account.
How do I skip a mowing service?
If you would like to skip a mowing service, our office will need to be notified by 1 pm, two business days before your scheduled service day. If your regular service day is Monday or Tuesday we must be notified by 1 pm on Friday.
And if the service is skipped we will have to charge the full lawn mowing price in order to save you a spot on our schedule it’s just that once our route is booked up on a crew we don’t take on new clients so we have to turn down new clients in order to save you a spot on our schedule this is due to the limited availability on our crew’s schedule and the high demand we have for new service.
Failure to Agree will result in cancellation of your mowing service.
Same Day Cancellation
If you cancel or skip service on your scheduled lawn mowing day or the crew is told not to mow the lawn, we will charge your card on file the full lawn mowing price due to the drive time the crew spent to drive to your lawn and to reserve you a spot on our schedule.
Failure to agree will result in cancellation of your mowing service.
How many mowings do I have to sign up for?
Every week and every two weeks lawn mowing clients must agree to sign up for a 6 mow minimum. Cancellation prior to the 6th mowing will result in a 40 dollar fee charged to the card on file.
After the 6th mowing you may cancel service at any time.
Long Grass Fee?
Overgrown lawns 4 inches or taller for Bermuda and zoysia grass and for any other lawn type anything 6 inches or taller will be charged at double the lawn mowing price. At least 50% off the lawn has to be overgrown in order for it to be charged at double.
Really overgrown grass 6 inches or taller for Bermuda and zoysia grass and for any other lawn type anything 9 inches or taller will be charged at an hourly rate of 130 per hour for a 2 man crew with a 1 hour minimum no exceptions. At least 50% off the lawn has to be 6 inches or taller for Bermuda and zoysia grass and 9 inches or taller for any other lawn type in order for it to be charged at 130 per hour for a 2 man crew with a 1 hour minimum.
And we Also don’t bag the grass clippings and we don’t haul them off with us but if you wanted that service added if the grass is really tall. We would just charge while we are there mowing off our hourly rate to bag the grass and to put it on our trailer and an additional fee of 150 per trip to the landfill. We usually can fit everything in one trip but in case we had to come back and load what didn’t fit in the first trip we would have to charge for the loading time by the minute. Plus another 150 dollar trip fee to the landfill since the landfill charges a fee and we charge a fee to drive over there and dispose off the grass clippings.
This also applies to clients that skip their lawn service. If the crew shows up to mow your property after you have skipped a lawn mowing and the grass is 4 inches or taller for Bermuda and Zoysia grass and for any other lawn type if it is 6 inches or taller we will charge double or more for the extra time needed to mow your lawn.
We don’t offer refunds on any of our services all sales are final
All sales are final once we have serviced your property for any of theses services here whether it be lawn mowing or hedge trimming mulching flower bed’s, weed pulling, leaf removal services. We don’t do refunds if a service could not be completed due to a dog in the backyard or a locked gate and we could only do a partial service. or if for some reason you were unhappy with a service provided at your property we don’t do refunds once your property has been serviced the sale is final.
Our Additional services are listed here with their hourly rate.
Also We only offer our additional services to our recurring lawn mowing clients. And these services are not part of the regular lawn mowing service. Our additional services are Hedge trimming flower bed weed pulling, Leaf Removal and Spreading mulch in flower beds and for the mulch we have to provide it for you client’s can’t provide their own mulch. These services starts off at $130 per hour for a two man crew with a 1 hour minimum and prorated by the minute at 2.17 per minute for a two man crew after the 1 hour minimum.
The hourly rate does not include the mulch for the flower bed or the haul off fee and driving fee for disposing off the hedge clippings weeds or leaves at the landfill. That would be an additional fee on top of the hourly rate but we do dispose off those thing in brown recyclable bags and leave them by the street for the city to dispose off we would just charge off the time it took the crew to bag and put them by the street curb for the city to dispose off. If you did want us to haul those things off to the landfill it would be an additional 150 per trip. We usually can fit everything in one trip but in case we had to come back and load what didn’t fit in the first trip we would have to charge for the loading time by the minute. Plus another trip fee to the landfill since the landfill charges a fee and we charge a fee to drive over there and dispose.
The Edging is Overgrown on my Sidewalk or Driveway
if the edging on the sidewalks or driveway has never been done to the property or it is more than 2 inches over the sidewalk or driveway line we will have to charge the lawn mowing at an hourly rate since it takes a lot of time to get the edging back to the sidewalk or driveway line.
I have pets, what do I need to know and how to deal with Pet waste?
We ask that all your pets be kept indoors and all gates unlocked on your mow day. Our crews are very careful about closing gates before they leave, but we do not guarantee that a pet will not escape from the yard, therefore, you are accepting our service with this provision. Lawn Care Solutions is not responsible for lost or injured pets.
And if there is any pet waste on the lawn it needs to be cleaned up before the crew gets there you can clean up a day before or we will not be able to service the part of the lawn with pet waste on it and if pet waste does get on our equipment we will charge a fee for the time it took us to clean it off since we can’t bring pet waste to another clients lawn or driveway.
Also if there is any pet food or water left in a bowl it needs to be removed from the porch or driveway or where ever it is at by the homeowner before the crew arrives to mow your lawn since the blowers might knock it down and the food and water will spill out while blowing those areas.
At What time will the crew mow my yard?
We mow from Monday through Friday from 8:00 am to 6:00 pm and sometimes later if there is light rain and it pushes out our schedule and we may use the weekend as make up days In case of a rainy week and we mow at the same time from 8:00 am to 6:00 pm or later if it rains and it pushes our schedule out that day.
Can i get a guaranteed day with a time slot or a time frame
We don’t guarantee a specific time slot with a day or time frames due to our ever changing schedule. We can only guarantee a day we will put your lawn mowing day on the day were we have the most amount of lawns to mow near your house and we will notify you if we have to reschedule due to rain.
What if I want my lawn bagged?
We can bag the grass clippings on your lawn but this is a separate service.
We charge 7 dollars per brown recyclable bag that is bagged with grass clippings.
The price is determined off the time it will take us to bag the grass clippings off the lawn and the price of the recyclable bag.
And we will put the grass clippings in brown recyclable bags and leave them on the front curb for the city to dispose of.
At what height will my lawn be mowed?
For Every Two Weeks lawn mowing clients we mow at 2.5 inches unless you have zoysia grass and it’s too thick to mow we may mow at 3 inches but if you are on an Every Two Weeks lawn mowing schedule we don’t mow shorter than 2.5 inches due to scalping and excess grass being left on the lawn but if you would like your lawn mowed shorter you would have to switch over to an Every week lawn mowing schedule and the shortest we mow for an Every week lawn mowing client is 2 inches if the lawn can be mowed at that height without scalping the lawn.
For Every week lawn mowing lawn mowing clients we mow at 2.5 inches and the shortest we would go is 2 inches if the lawn doesn’t grow really thick and can be mowed at that height without scalping the lawn.
Mowing During the Winter time?
During the winter time we maintain a minimum of an Every week or an Every two weeks lawn mowing schedule depending on your lawn type. We don’t offer monthly winter lawn mowing. But if your lawn does not grow during that time you can cancel you’re service or pause your service until the next year so we can save you a spot on our schedule.
Also we don’t stop services automatically during the winter time. All cancellations need to be done on the client’s end through email or client portal or by a phone call.
What if there are too many leaves on my lawn?
If the crew shows up to mow your property and there are too many leaves on the lawn for the lawn to be mowed. You would first need to get a leaf removal done at you’re property and then we can mow your lawn otherwise we cannot mow your lawn due to the lawn being un-mowable.
What happens if it rains on my scheduled service day?
We mow in light rain unless it is a continuous downpour. We will pick up the schedule where we left off when the rain lets up, provided that your lawn is not overly saturated. We will utilize Saturday and possibly Sunday’s in order to complete the week’s schedule if necessary.
Dealing with property damage or if something is broken
If you need to make a claim due to property damage or if something is broken you need to contact us as soon as possible you have up to 24 hours to make a claim for example if your lawn mowing day is Monday and the lawn got mowed at 3:00 pm you have until Tuesday at 3:00 pm to make a claim. if you wait longer unfortunately we couldn’t be able to fix the issue since there are too many variables like if someone else was mowing the neighbors lawn and they caused the damage and then we get blamed for it.
And Any claim stating a well there wasn’t a scratch on my car before or you broke my sprinkler head or a pvc pipe or a rock flew up and scratched my neighbor’s car or my friends car or a relatives or the siding on my house is a little torn up and the damage was there after you guys mowed our lawn. Or any claim like that will require Clear video footage with audio of us making that damage with the noise from what caused it. Without Clear video footage and audio Lawn Care Solutions will not be held responsible for that damage and we will not have to fix the issue or pay for it since there is no solid evidence that we caused the damage.
By signing up for service with Lawn Care Solutions you have automatically agreed to our Property Damage Policy. And Lawn Care Solutions will not be held responsible or have to repair or pay for any claim were there is no solid Clear video footage with audio of us making the damage.
What if I lock my gate and What if I Leave my pets in my backyard ?
If you have pets in your backyard or if the backyard gate is locked have it unlocked and keep your pets inside. On your lawn mowing day and we will send you an email if we have to reschedule due to rain.
If you have pets in your backyard or if you lock your backyard gate and we show up to mow your lawn and we can’t because your pets are outside in your backyard or the backyard gate is locked we will have to charge. A 25 dollar return trip fee to come back another day to mow your backyard since we tell the crew to knock on the door to see if your pets can be put up or to see if the backyard gate can be unlocked and that takes time. And we only have a certain time frame to mow your lawn and by knocking on the front door it takes a lot of that time away from the lawn mowing. And we will still charge the full lawn mowing price if we could only mow the front lawn due to pets being left in the backyard or if the backyard gate was locked. Since the crew knocks on the door to see if someone can put up the pets or unlock the backyard gate and that takes time.
But if you would like us to send you an email notification a day before this way If you keep your backyard gate locked you can unlock it or if you keep your pets outside this way you can keep your pets inside. We can do this just let us know so we can add you to our list of email reminders or if you would like to give us the gate code to unlock the Backyard gate. We can do that too just give us that information and we can add it to the notes on your account.
How we deal with items in the yard!
We trim around trampolines, playhouses, and lawn furniture. We do not move large items and appreciate you defining a border around objects to prevent any accidents. You must pick up your Items from your yard on your mow day. Items may include toys, dog bones, seasonal lawn decor, larger rocks, and hoses. These items are hazardous if hit by the mower blades and can result in serious damage to your property and our equipment, or serious injury to our crew or others if our crew has to pick up items off your lawn we will charge an additional fee due to the time it spent the crew picking up those things since we only have so much time to mow your lawn and picking up those items will add more time that
How to prevent damage to common items in the yard
All wiring and outdoor stuff must be protected and covered by the homeowner. For example A/C unit wiring, landscape lighting, electrical devices, phone and cable lines and PVC pipes, etc. We will not be responsible for damage to exposed sprinkler heads and lines, plastic landscape lighting, dog fence lines, swing set, playgrounds and other items that might touch the mower blades or wheel or be touched by the line trimmer. These items should be removed from the lawn or covered on the day of service by the homeowner.
Protecting plants, trees, fences, Vinyl Siding and other common permanent fixtures in the yard and around the house
You should protect your plants and trees with defined borders. and vinyl siding if it is too low to the ground since line trimmers or weed-eaters rotate very fast . This can cause marks on trees, fence, posts and many other items. Our crews will work carefully to prevent any damages from occurring, but It is the homeowner’s responsibility to place a defined and protective border to prevent any damage from occurring.
Signing up For Service With Lawn Care Solutions
All clients who sign up for Lawn mowing service or our additional services with Lawn Care Solutions have automatically agreed to our terms of lawn mowing service and will be subject to them no exceptions.